Returns & Exchanges

At Universal Store, we want you to love your fit, which is why we offer a 30-day return window for all unwashed and unworn items with original tags attached. Whether you need a different size or a full refund, our hassle-free process ensures your shopping experience remains seamless.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all clothing tags and hygiene seals are intact.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.